About this role
Help customers succeed from their first conversation. You will guide new clients, solve everyday questions and turn feedback into practical improvements for the team.
What you will do
- Support customers in Tamil and English through chat, calls and email.
- Manage onboarding and follow-up tasks in the CRM.
- Work with product and operations teams to resolve issues.
- Track customer health and share clear weekly insights.
What we are looking for
- 1–3 years in customer service, support or account management.
- Clear written and spoken communication.
- Comfort using digital tools and learning new workflows.